Where the EasyGo PRO guarantee come in?
The EasyGo PRO Guarantee doesn’t replace your insurance (pro insurance) or change any legal insurance requirements. More generally, the EasyGo PRO Guarantee doesn’t replace your insurance. As part of the Guarantee process, we’ll always encourage customers to work out their issues directly with professionals.
If an issue arises, we hope that you’ll be able to resolve things with the customer without drawing on your insurance. If you and the customer cannot reach a resolution, the customer may file an EasyGo PRO Guarantee request.