Changing the details of my request
We aware that details of your project might change after you’ve submitted a request through our EasyGo PRO platform. because we know it’s important to you, we provide a few ways to update your project details to let pros know there has been a change:
- Updating the details before receiving quotes from pros
- Updating the details after receiving quotes from pros
- Updating the details of a closed request
Updating the details before receiving quotes from pros
If you haven’t received any quotes for your new project, you can update your project anytime by book a service again with the new details. after completed the request form please be sure to click the button update your project.
Once you select Update my request, the old project will be deleted and send the new information to eligible pros.
Update the details after receiving quotes from pros
Once you’ve received quotes, the best way to update pros about the new details of your project is to message them directly. This shows the pros who have quoted that you’re still looking to hire and gives them a chance to follow up with a new quote price.
If it is the case you rather submit a brand new request, you can fill out a request form with the new details and we’ll update your project. Keep in mind that your old project will be deleted, including any quotes you’ve received. If you like any of those quotes, we recommend letting the pros know you will be deleting your current request and encourage them to quote on your new request.
Update the details of a closed request
Once your request has closed (either because 48 hours have passed or you received the maximum number of quotes), you’ll need to wait 72 hours before you can submit a new request for the same service.
We do make an exception for request that have received zero quotes before closing. If we weren’t able to get you any quotes before your request has closed, you can submit a new request right away. We recommend adding as much detail as you can to help pros decide if your request is a good fit for their business.
If you have any problems updating your project details, feel free to contact us through the contact EasyGo PRO option at the bottom of this article and we can help you update your project.
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